Consumer Protection Bill - A South African first

We closed off the show with an interview with Lyndon Johnson – Assistant Director of Consumer Protection at the Office of the Consumer Protector. One basic human right that we sometimes forget is consumer rights. In April the now Deputy-President Kgalema Motlanthe signed into law the Consumer Protection Bill. This act will bring in general consumer protection laws and empower consumers, the first of its kind here in South Africa. Some of the provisions include demanding refunds for goods of inferior quality and cancelling contracts. Mr Johnson joined us to talk about this act and its effects on the community. To know more about your consumer rights and about the Consumer Protection Act you can call the Provincial Consumer Affairs Offices in Cape Town at 0800 007 081 or email consumer@pgwc.gov.za The Department of Trade and Industry also has an extensive section on consumer protection and the Act on their website www.thedti.gov.za